TORONTO, Oct. 24, 2018 /PRNewswire-PRWeb/ -- Dundas Data Visualization, Inc., a leading global provider of Business Intelligence and Data Visualization solutions, announced today their top place ranking in the Business Intelligence Category report by Info-Tech Research Group along with their status as a Gold Medalist in the Customer Experience Awards.
Software Reviews, a division of world-class research and advisory firm Info-Tech Research Group Inc., published its new October 2018 Business Intelligence Category Report Data Quadrant, naming Dundas BI the leader in overall product features and satisfaction, and vendor experience and capabilities for the second time in a row. This report evaluates and ranks products based on feedback from IT and business professionals who use the software regularly. Dundas BI received the highest rating for Vendor Support Satisfaction at 89%, 13 percentage points greater than the vendor in second place at 76%.
"We are honored with Dundas BI's continued performance on this Business Intelligence data quadrant, and celebrate that these rankings are awarded based on actual user feedback," said Troy Marchand, President, CEO and Co-founder, Dundas Data Visualization. "I am tremendously proud of the impact our team has on our customers' success, so seeing how highly our users rank Dundas BI for vendor support compared to other vendors is extremely gratifying. Our mission has remained steady; to ensure every user of Dundas BI is empowered to get the most out of our software, and have the ultimate experience with us. This report validates how serious we are about delivering exceptional technical and customer experiences."
Unlike traditional software awards, Info-Tech's Customer Experience Awards evaluate and rank products on their Emotional Footprint based on validated end user reviews. Awards are based on users' attitudes towards vendors across 26 dimensions of the vendor-client relationship and product effectiveness. Customer Experience Awards are proudly founded in 100% real user review data.
The full Business Intelligence Category Report is available for download and includes all rankings across all categories of customer experience.
About Info-Tech's Software Reviews – https://www.softwarereviews.com
Software Reviews is a division of Info-Tech Research Group Inc., a world class IT research and consulting firm established in 1997. Working in the vendor space for two decades, Software Reviews is a leading source of expertise and insight into the enterprise software landscape and vendor relationships. The organization assists members by providing accurate insight into the experience of purchasing and owning software through the collection of real data from real IT professionals to get an accurate and unbiased understanding of complex software purchasing decisions.
About Dundas Data Visualization, Inc. – https://www.dundas.com
Dundas Data Visualization is a leading, global provider of Business Intelligence (BI), Data Analytics and Data Visualization solutions. Dundas provides organizations with the most flexible, innovative and scalable BI, dashboard and reporting software, through a fully embeddable BI platform, enabling users access to all their data for better decisions and faster insights.
For more information, contact:
Lynda Phillips, Director of Marketing, Dundas Data Visualization, Inc.
416.467.5100 x 167
Dundas BI, Dundas and Dundas Data Visualization are trademarks of Dundas Data Visualization, Inc. All other trademarks are the property of their respective owners.
SOURCE Dundas BI