LAS VEGAS, Oct. 2, 2018 /PRNewswire-PRWeb/ -- Insuresoft, a digital insurance platform provider for property and casualty insurers, and SPLICE Software, which specializes in using big and small data and voice technologies to drive customer engagement, announced their partnership today at the InsureTech Connect Conference. SPLICE is an alliance within Insuresoft's partner ecosystem Kaboodle, a collaborative network of P&C insurance software and service providers. The organizations are partnering to provide Insuresoft's clients with API-enabled Data-Driven Dialogs® for phone, SMS messaging, and Voice-First devices like Amazon Alexa and Google Home.
Data-Driven Dialogs® are provided as a seamless integration into the Diamond Platform and will provide SPLICE's personalized, intelligent alerts to Insuresoft's clients to improve the customer experience. Insuresoft's clients will be able to take advantage of SPLICE's intelligent alerts to help insurers obtain needed information from insureds, provide updates on claims and even mitigate risk with customized pre-CAT alerts and post-CAT notifications.
"We're excited to partner with Insuresoft and enable their clients to plug into SPLICE's Dialog Suite™ to create better customer connections," said SPLICE President & CEO Tara Kelly. "With seamless and secure data exchange, it's now easier than ever for insurers to deliver personalized, intelligent alerts in an authentic, human voice to reach keep their customers informed and drive business results."
"A growing number of Insuresoft's clients are looking to us to help them build customized and unique user experiences for their policyholders, while also improving their bottom line," said Terry Brown, Insuresoft President. "By pre-integrating SPLICE into the Diamond Platform, we are excited to offer process improvements and time-saving measures to our clients who value digital engagement. SPLICE's innovative AI-based solutions made them the right choice for this partnership and Insuresoft is happy to welcome them into our rapidly growing partner ecosystem."
About SPLICE Software
SPLICE Software blends art & science in creating stronger connections and improving the customer experience for insurers, bankers, and retailers. Our cloud-based Dialog Suite™ uses Big Data & Artificial Intelligence to deliver personalized Voice & SMS messages at critical moments along the customer journey; allows you to connect with customers via their channels of choice; and, enables you to collect and manage customers' permissions and preferences so you can personalize, test and measure like never before. For more information on SPLICE, visit our website, connect via LinkedIn or follow us on Twitter at @SPLICESoftware.
Insuresoft is a Microsoft Gold Certified software developer serving the property/casualty insurance industry. Insuresoft offers a fully integrated policy, billing, and claims-processing platform. Insuresoft's Diamond Enterprise Insurance Platform is in production in over 40 insurance companies and MGAs across all 50 states, processing $3B in personal and commercial lines premiums annually. The platform is scalable, configurable, and cost-effective. Insuresoft is privately held and is a member of the Kaboodle Team – a collaborative network of P&C insurance software and service providers. For more information, visit http://www.insuresoft.com, http://www.kaboodleteam.com, email email@example.com, or call 866-299-1314.