Bitfocus fast-tracks release of location-based homeless street outreach and encampment tools

Press Release from Bitfocus, Inc.

LAS VEGAS, Oct. 2, 2020 /PRNewswire/ -- Bitfocus announced today the release of Outreach, a significant expansion of its Clarity Human Services case management and Homeless Management Information System (HMIS) software.

Built using Esri's ArcGIS platform, Outreach offers a new way for service providers to engage with clients in the field and local policymakers to analyze geospatial data about their unsheltered community members. Fully integrated with the broader case management platform, Outreach seamlessly combines HMIS data with street outreach efforts on a consolidated map.

"The new functionality streamlines field outreach—improving the engagement experience for both the front-line worker and client, while empowering policymakers with a better understanding of what is occurring in the community and where," explains Jeff Ugai, Chief Operating Officer at Bitfocus. "We're so excited to get Outreachinto the hands of our Clarity Human Services users."

Features and benefits of Outreach include:

  • Customize location-aware workflows and interactive maps to meet communities' unique needs
  • Identify encampment locations and track associated service and client interactions directly on the map
  • View current and historical data as aggregated heatmaps or drill into individual client records
  • Analyze interactions and outcomes within a geographic area using official HUD Continuum of Care maps or custom boundaries

According to Founder and CEO, Robert Herdzik, current events gave the project's development unique urgency. "Although the coronavirus presents unprecedented challenges to us all, the pandemic poses a particularly grave threat to our most vulnerable populations," Herdzik states. "Knowing the vital role contact-tracing plays in a comprehensive response, we fast-tracked the release of new location-based street outreach and encampment tools that bring powerful geospatial analytics to homeless service providers."

Outreach will be available in beta form starting October 1, 2020, at no additional cost. For more information on Outreach, visit

About Bitfocus: Bitfocus, Inc. is a company on a mission to empower communities who are looking for better ways to use technology, data, and policy to improve their systems of care. Since 2003, we've been designing, implementing, and supporting data systems that make life-changing social services possible. Our SaaS software, Clarity Human Services, connects your community's most vulnerable populations to the most effective services and resources available to them—all while streamlining the service provider workflow and providing the analytics necessary to support informed decision-making.


Bitfocus is a small (but mighty) team working to help communities use data to tackle their greatest social challenges. We make Clarity Human Services—the nation's fastest-growing Homeless Management Information System (HMIS) and homelessness case management software. Our technology and services help non-profit, government, and community organizations build effective responses to homelessness. (PRNewsfoto/Bitfocus)

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